Privacy Policy

Effective Date: December 1, 2025

Ysora LLC (“Ysora,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how information is collected, used, and shared in connection with the EmberMate application and this website.

Information We Collect

We may collect the following types of information:

  • Contact information such as name and email address when you submit a form or contact us

  • App-related information provided by users within the EmberMate application, such as caregiving notes, reminders, or coordination data

  • Technical information such as device type, operating system, and general usage data to improve performance and reliability

We do not knowingly collect sensitive personal data unless explicitly provided by the user for caregiving coordination purposes.

How We Use Information

Information is used to:

  • Provide and improve EmberMate functionality

  • Respond to inquiries or support requests

  • Maintain application security and reliability

  • Communicate updates related to the product or services

We do not sell personal information.

Data Sharing

We may share information only:

  • With service providers supporting app infrastructure and hosting

  • When required by law or legal process

  • To protect the rights, safety, or property of users or Ysora LLC

All third-party providers are required to safeguard information appropriately.

Data Security

We use reasonable administrative and technical safeguards to protect information. No system is completely secure, but we work to reduce risk and exposure.

Children’s Privacy

EmberMate is not intended for use by children under 13. We do not knowingly collect personal information from children.

Your Choices

You may request access, correction, or deletion of your information by contacting us at the email below.

Contact

For privacy-related questions, contact:
Email: privacy@ysorallc.com